- Can it
build free-standing catalogs and CGIs?
- The CGI Software will create the necessary
forms and CGI scripts (Common Gateway Interfaces) to run
those forms.
- These forms and CGIs
can be installed on your server or just the catalogs on your server and
use a master CGI
on our server.
- Or, you can design your
own form and create a CGI for it.
- Insert CGI
call into existing pages.
This will not alter the look and feel of the pages.
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- Will
the CGI
reside on my server or yours?
You have the option to
reside the CGI on your server or on our secure
server.
The relative advantages are...
- If residing on your
server there is no ongoing fee vs. a yearly
subscription fee of $86 to use our server.
- The template HTMLs are
editable when the CGI is on your server.
- No hassle to setup and
run the CGI if using our server.
- No downtime due to
server problems if the CGI is residing on our
server.
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- Is it a
one-time
License fee?
Yes, if the CGI is to be
resided on your server. Otherwise, a yearly fee of $86 to run the CGI off our secure server. In the latter
case, you can potentially save the secure server
certificate cost (sometimes as high as $200 per year) and its installation.
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- Is
there a limit to the number of forms?
No. The CGI can handle
unlimited number of forms. The forms can reside on the same or
different domains.
Yes. The form input can be
recorded in a file on the server for later importation into
spreadsheet or database program. The data can be saved in
comma or Tab-delimited format. It is possible to specify
inputs from which fields are to be stored.
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- Will it
send an acknowledgment to the customer?
Yes. The customer will get an
thank you note in email. This can contains the full input details or you can have a custom message.
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- How can
I implement password protected membership?
Password-protected membership
can be setup by taking the user details and adding to a file. The CGI will
send their input via email to you. Then, after processing the
payment, the username/password can be emailed back to the
customer.
To let the user login with the
password you have to modify the CGI to validate and redirect
to the page. We shall help with it as a custom job.
Alternatively, if
password-protected entry is the only feature needed, we
recommend to use our SiteEntry
for it.
Yes. Digital goods can be sold
just like physical goods. The CGI will send the order via
email to you. Then, after processing the payment, the download
URL can be emailed back to the customer.
If you wish to automate the
process, we can customize the CGI (at a cost).
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- How do
I test the program during evaluation?
During the evaluation period
the forms will use a master CGI on our server. The
functionality of the pages and input process will be
identical to the full version.
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- Can the
CGI be inserted into pre-designed catalog pages?
Yes. The software allows you to
insert CGI call into pre-existing pages.
Yes. The CGI resides on your
server (or a special customized CGI can be resided on our
server) and can be customized (often bys us at a cost; or by
yourself) to suit almost any special requirement.
Yes. By default the web page from where the
CGI was called is the one refreshed to You can, however, hard code a URL to be used as
continue shopping link's destination.
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- Do I
need my own secure server certificate to run the CGI?
Secure server is not
required for the functioning of the CGI. However, if you
intend to ask for credit card details on the payment
page, then, a secure server is highly recommended.
If residing the CGI on
your own server, you will require a secure server
certificate. Most ISPs will provide a generic secure
server certificate to be used with your website.
However, the name on the certificate will probably not
be that of your company and many customers may hesitate
to place the order.
We therefore recommend
that you must always get a certificate in your own
company's name. We can help get and install the
certificate if your website is hosted with us.
Yes. By default the CGI sends
the orders to you in an email for offline processing. There
can be more than one payment option, including credit card
online.
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- Can I
use my own template designs for the forms?
Yes. You can change the
file, template.html, to suit your site's look and feel
before creating the forms.
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- Is
there any Anti-Spam
protection against losing emails?
Yes. The CGI has two
inbuilt mechanisms to prevent the accidental loss of
order containing email. They can be activated if you
suspect that mails are being lost.
1. Change the From
address in the email to your own address. This will
prevent any anti-Spam software from discarding mail from
unknown sources.
2. Set the CGI to send a
notice, in addition to the order email, that an order
has been placed. This notice will always have your
address in the FROM field and has common text in the
body to "train" your anti-Spam software to
accept it.
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- Do I
get Personal technical support?
Yes. By default there is 60
days' free tech support via email and phone. You can purchase
extended support by paying a small fee. We always respond
personally to all emails.
Yes. We shall install the CGI
and other necessary files on your server if requested within
the free support period and FTP access to the server is given.
Please write
to us if you cannot find the answer you are looking for.
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