WebGenie Software Pty Ltd WebGenie is committed to ensuring user privacy in our products and services. This policy outlines our personal information handling practices. If you give us personal information, we will treat it according to this policy.

Types and Uses of Personal Information

Your personal information is used in the following ways:

• User IDs and Passwords—Provide you with access to your profile areas and to protected content.
• Account Information —Tells us more about who you are, how to contact you, and your shipping and billing information. Also contains any preferences you have provided.
• Customer Feedback and Support —Provides a mechanism for requesting information from WebGenie. Also used to tell us how we can improve our products, services and site designs.
• E-mail Correspondence—Used to raise and respond to issues and inquiries of all types. Also used to distribute information about WebGenie, our products, and services.
• Transactions —Show which products and services you have requested and/or purchased

We will only use your personal information in the ways specified when it was collected. We will not subsequently change the way in which we use your personal information, unless you consent to the new usage.

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• to contact you about your use of the Site or our products and services;
• to respond to your comments or requests;
• to maintain a record of the relationship between you and us.
• to request feedback and to enable us to develop and improve the Site and our products and services;
• for internal and marketing/promotional purposes including newsletters, which may include advertisements; and
• for the specific purpose for which the information was provided.

We also send to Customers announcements about site and service updates.

WebGenie never sends unsolicited advertising  emails to anyone. 

Security Measures

We protect the personal information you share with us. For example, if you make an online purchase with us, we encrypt your credit card number. Access to your personal information is limited to people who need it to do their job.

Authorized third-party agents may also need access to some of your personal information. 

We may respond, where required by law, to subpoenas, court orders, or legal process. We also may choose to establish or exercise our legal rights or defend against legal claims.

We may collect and possibly share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of WebGenie's terms of use, or as otherwise required by law.

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Data Retention

WebGenie will not retain your personal information longer than is necessary for the purposes for which it was collected.

Linked Web Sites

We provide links to third-party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third-party sites.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. WebGenie encourages parents to go online with their children. 

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Cookies

WebGenie uses cookies when you register for one of our Web programs. Our CGIs can only read cookies from WebGenie's own Web sites.

If you choose to disable cookies in your browser, you can still access most of our Web sites. Some Web sites will not allow you to complete certain activities if cookies are disabled. For example, our consumer e-commerce site uses session cookies and persistent cookies to process transactions. If you do not accept cookies, the associated shopping cart will not work and you would not be able to order.

We may display advertisements from third parties on our website. Third-party ad-serving companies control which ads are shown. These ad-serving companies may use their own cookies to collect non-personally identifiable information from you. Advertisers use this information to target the ads and measure their impact.

We use multiple third parties to monitor web traffic, statistics, advertisement 'click-through', and other activities on WebGenie's sites. Where authorized by WebGenie, such third parties may use cookies, WebGenie's Web log files, Web beacons, and other monitoring technologies to compile anonymous aggregate statistics on WebGenie's Web site visitors.

Current versions of Web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for Cookies under your Web browser's Help menu for more information on cookie management features available to you.

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Accessing and Updating Information

We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or e-mail address via the program's member profile pages.

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Unsubscribing

Every e-mail newsletter or advertisement has instructions on how to unsubscribe.

 

Contact WebGenie:

You can contact us via the Inquiry Form. 

To aid in processing your request, please include the following details:

• Contact information (your name, address, e-mail address, etc.)
• Name of the program where you want the update applied
• Details of the request (e.g. change of e-mail address, unsubscribe from a newsletter, review of personal information, etc.)

Note: This policy also covers the personal information you provide to WebGenie Customer Support.

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